Retail(non-voice) Call Center Agent

Mindanao Avenue, Quezon

Posted 5 days ago


Company:: Neksjob
Company Description:: Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Senior High School
Gender:: Any
Number of vacancies:: 100

Job Description

Join our team as a Retail Non-Voice Call Center Agent and be at the forefront of customer satisfaction in the retail industry. In this role, you'll handle customer inquiries, complaints, and requests via non-voice channels such as email, chat, and social media platforms. With your exceptional written communication skills and product knowledge, you'll provide prompt and personalized assistance, ensuring a positive customer experience. Whether it's resolving order issues, providing product information, or processing returns, you'll play a crucial role in maintaining our reputation for outstanding service. If you're passionate about helping customers and thrive in a fast-paced retail environment, apply now to join our team!

Qualifications:
At least HS (old curriculum) or SHS Graduate
With at least three to six (3-6) months of any sales experience (accepting non-BPO work experience)