Bookkeeper with Customer Service Experience
Manila, National Capital Region
Posted more than 30 days ago
- Company:
- My Virtual Mate
- Company Description:
- My Virtual Mate is a registered Australian company that helps businesses with business process outsourcing. Our mission is to make a positive change in our partners’ business, which ultimately helps them gain more profits, and grow their business with truly talented staff. My Virtual Mate helps you with recruiting the best virtual, or local, employees with years of solid experience that have a background in the Australian business environment.
- Contract Type:
- Full Time
- Experience Required:
- 3 to 4 years
- Education Level:
- Master’s Degree
- Number of vacancies:
- 1
Job Description
Company: My Virtual Mate
Location: Remote
Hours: 30-35 hours per week
About the Role:
We are looking for an experienced Bookkeeper to manage bookkeeping tasks and provide customer service support. In this role, you will handle typical bookkeeping duties, follow up on payments, and respond to accounting-related inquiries.
Key Responsibilities:
• Perform typical bookkeeping tasks with accuracy and attention to detail
• Use Xero for bookkeeping and accounting functions
• Make calls to follow up on payments or provide payment updates
• Receive calls to assist with accounting-related inquiries from clients
• Maintain organized financial records and ensure compliance with accounting principles
Requirements:
• Proven experience in bookkeeping and customer service
• Proficiency in XERO and SHOPIFY and other accounting software (required).
• Experience in Air call, Cin7.com, and Excel (required).
• Excellent English communication skills, both verbal and written
• Ability to manage phone calls and respond to client inquiries professionally
WORK FROM HOME REQUIREMENTS :
• Minimum 10 MBPS internet connection.
• Backup internet connection (postpaid or prepaid).
• Laptop or desktop with updated operating systems (at least core i5 or higher).
• Backup laptop or desktop (at least core i5 or higher).
• Headset with microphone for clear communication.
• Willingness to use Time Doctor for monitoring.
• Maintain a noise-free work environment during working hours.
• Must not be currently employed full time elsewhere.
Note: This is an urgent need and we will start conducting interviews as early as today. We only consider applicants that are available to start ASAP.