Hiring Call Center Agent - San Nicolas Ilocos Norte

Ilocos Norte, Ilocos Norte

Posted 12 days ago


Company:: NeksJob Philippines
Company Description:: Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 100

Job Description

JOB DESCRIPTION

• Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer
• Resolve problems and issues in a professional manner and engage with customers to identify additional needs
• Ensure that customers are fully satisfied with the service provided and are offered value for money to build client's reputation as a first-choice provider of media services
• Achieve challenging individual, team, and contact center targets

Job Qualifications

• Graduate of any course; college undergraduates with relevant work experience are open to apply
• Must be willing to work on a graveyard shift
• Willing to go back on-site once recalled