Hiring / Call Center Agent - Ilocos Norte
Ilocos Norte, Ilocos Norte
Posted 12 days ago
- Company:
- Neksjob
- Company Description:
- We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 100
Job Description
• Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer
• Resolve problems and issues in a professional manner and engage with customers to identify additional needs
• Ensure that customers are fully satisfied with the service provided and are offered value for money to build client's reputation as a first-choice provider of media services
• Achieve challenging individual, team, and contact center targets
Job Qualifications
• Graduate of any course; college undergraduates with relevant work experience are open to apply
• Must be willing to work on a graveyard shift
• Willing to go back on-site once recalled