Retention Specialists plus 10K SIGN ON BONUS

Makati, National Capital Region
Posted 15 days ago
Company:
Open Access BPO
Company Description:
Who We Are At Open Access BPO, we believe that great customer experiences and a streamlined back end are the building blocks of business success. We enable businesses of every size, industry, and location to focus on what they do best while we apply our multilingual outsourcing expertise to help them grow. We are passionate about crafting solutions aimed at solving business problems and adding value to people’s lives. Whether it’s powering up your launch in highly multicultural markets or deploying sophisticated back-office ops, we tailor outsourcing solutions to your needs.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Senior High School
Gender:
Any
Number of vacancies:
10

Job Description

Retention Specialists — Telco firm
Earn up to Php 28,000 for this position
19/F Robinsons Summit Center, Ayala Avenue, Makati, PH

QUALIFICATIONS:
--At least 1 year of BPO experience as a Sales Representative or Retention Specialist
--Experience in taking inbound and outbound calls
--Good technical skills—able to comfortably navigate through smartphone and desktop applications
--Excellent written and spoken English communication skills
--A critical thinker with good analytical skills and attention to detail
--Flexible and able to work in a fast-paced, team-oriented environment
--Effective organizational and time management skills
--Willing to work on-site in Makati


RESPONSIBILITIES:
--Assist customers via live chat/email in clear and concise written English
--Improve the quality of customer interactions daily
--Have fun and work effectively with a team of awesome people
--Able to work independently with minimal supervision

Summary of role requirements:
--Flexible hours available
--1 year of relevant work experience required for this role
--Working rights required for this role
--Expected salary: ₱28,000 per month

For interested applicants, you may send your updated CV
To: careers[at]openaccessbpo.com
Email subject: JL-CSA
Salary:
28.000,00 ₱ Monthly

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