Medical Liaison Officer

 Graduate of any 4 YEAR Bachelor of Science course.
 Medical Course is a plus.
 Computer Literate (Knowledgeable in Microsoft Office)
 With HMO/Hospital/Clinic work experience is a must.
 With good communication skills.
Job Responsibilities:
 Educates members of their HMO coverage during hospital admissions.
 Facilitate Hospital Admission and Discharges of EastWest Healthcare Members thru face-to-face visit.
 Facilitation of Check payment transmittal and delivery
 Performs other duties and responsibilities as maybe assigned by the immediate superior.
 Process and maintain accurate customer billing information
 Generate invoices and statements in a timely manner
 Track and monitor outstanding accounts receivable
 Communicate professionally with customers via phone, email, and mail to collect overdue payments
 Research and resolve billing discrepancies
 Process customer payments (including online payments)
 Apply late fees and penalties according to company policy
 Escalate unresolved accounts to designated personnel when necessary
 Maintain detailed records of all collection activities
 Prepare reports on collection performance metrics
 Adhere to all company collection policies and procedures