Brand Ambassador

Brand Ambassador, or Corporate Ambassador works as the public face of a company or brand. Their primary duties include creating awareness for a company’s service or product, interacting with customers to listen to their feedback and developing new ways to market products.

Establishing and maintaining relationships with vendors and merchants that sell the company’s products or services
Working with the company’s marketing department to learn and implement the company’s marketing strategy at events
Understanding the company’s vision, mission, goals, products and services to represent the brand’s voice and personality at various events
Posting about a service or product on the various social media platforms, chat groups and message boards to drive brand awareness and attract new customers
Posting videos and reviews about the company’s product or service and inviting friends to events via social networking sites
Sharing ideas with supervisors about new ways to promote the brand
Tracking media campaigns, metrics and customer preferences
Monitoring feedback from customers and escalating complaints to the company’s marketing department
Measuring the conversion rates and other metrics for ongoing campaigns and making adjustments as necessary