Q.C. Manager

JOB DESCRIPTION:
Overall control and supervision of the Quality Control Department in implementing quality control
procedures including adherence with the objective of producing good quality products. Oversee all the
packaging materials’ quality and design.

SPECIFIC DUTIES AND RESPONSIBILITIES:
1. In-charge for both existing and new product sample brought to third party laboratory for analysis.
2. Recommend new changes of standard specification of the products.
3. Ensure timely submission of government related documents, renewal of license and certificate of
product under Food and Drug Administration (FDA) and others.
4. Oversee maintenance or repairs of laboratory equipment.
5. Assist Sales Department in answering all the queries of the customer about the products and act as
customer service when problem occurs.
6. Work with Sales and Marketing for review and approval of changes in packaging materials.
7. Oversee the checking all the installed holding tanks, and conduct final inspections of the service
tank after it was cleaned.
8. In-charge of research of products characteristics or properties.
9. Manage customer complaints, root cause analysis and resolution.
10. Manage incoming inspection of packaging materials and raw materials to ensure adherence from
approved procedures and quality requirement. Sign complaint report of rejected deliveries of
packaging and raw materials.
11. Develop and implement quality control policies, procedures, and guidelines in compliance with
regulatory requirements and industry standards.
12. Ensure compliance to training requirement of QC personnel based on regulator and customer
requirements.
13. Responsible for improving and reviewing new specifications and procedures for products or
processes, and training staff for proper usage.
14. Liaise with auditors and ensure the execution of corrective action to non-conformance observed
during audit.
15. Establish and review specifications for products and processes.
16. Setting requirements for new material and packaging materials for suppliers and monitoring their
compliance.
17. Oversee management and control of Quality Control records.
18. Oversee proper storage and disposal of retention samples, standard samples and LSD

JOB QUALIFICATIONS:
• Licensed Chemical Engineer or Chemist
• At least 5 years experience as Manager/Supervisor