IT Application Support with Cargowise One System

Mandaluyong, National Capital Region
Posted 3 days ago
Logo Compliant Business Processing Philippines Inc.
Company:
Compliant Business Processing Philippines Inc.
Company Description:
Compliant Business Processing (CBP) is a business process outsourcing (BPO) company that specifically targets the freight forwarding and logistics industry in Australia, New Zealand, the UK and the USA. As the wholly owned subsidiary of the Compliant Group in Australia, CBP along with the rest of the Group supplies services exclusively to freight forwarders, brokerage, shipping and logistic providers. At CBP we believe that our staff are our greatest asset and so we spend a lot of time and energy recruiting and developing our team for success.
Contract Type:
Full Time
Experience Required:
3 to 4 years
Education Level:
Bachelor’s Degree
Gender:
Any
Number of vacancies:
1

Job Description

Job Description:

Administration / 2nd level support of transport management systems (CargoSoft and CargoWise One).
Creation of user documentation.
Trainer role in user training (including training on the job).
Recording and processing customer requirements.
Advising and training specialist departments in the use of CargoSoft, CargoWise One and Wice CRM.
Coordinate and test new software releases.

Requirements:

Must be a graduate of Computer Science, Information Technology, or any equivalent.
With 3 years' experience in at least one specialized area of international ocean and air freight forwarding (ocean freight or air freight).
Very good knowledge of forwarding processes and practical experience in supply chain management.
Very good knowledge and understanding of common transport management systems such as CargoWise One.
Initial key user experience is desirable.
Analytical, independent and solution-oriented working style required.
Very good written and spoken German and English.
Very good communication skills.
Ability to work in a team and high service orientation.

Others:

Permanent WFH* (terms and conditions apply).
HMO and Life insurance coverage on the first day of work.
Company to provide internet allowance and PC.
20% Night Differential and Other Allowance
Loyalty award and Others.

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