Field Service Technician - Crane/Heavy Equipment - Makati

Makati, National Capital Region

Posted 25 days ago

Company:: Field Innovators Inc.
Company Description:: The ideal candidate for this role should have proven Field Service experience, the ability to troubleshoot, test, repair and service technical equipment, English literacy, the ability to work flexible shifts and to adapt to changing work schedules, familiarity with mobile tools and applications, and a technical degree or certification1234. Responsibilities of a Field Service Technician: Providing service and customer support during field visits or dispatches. Managing all on-site installation, repair, maintenance, and test tasks. Diagnosing errors or technical problems and determining proper solutions. Producing timely and detailed service reports. Documenting processes. Operating vehicles in a safe manner and using field automation systems. Following all company’s filed procedures and protocols. Cooperating with the technical team and sharing information across the organization. Comprehending customer requirements and making appropriate recommendations/briefings. Building positive relationships with customers.
Contract Type:: Full Time
Experience Required:: 2 years
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 10

Job Description

QUALIFICATIONS:
• Must have a Bachelor's Degree in Electromechanical Technology/Mechanical Engineering or 2-year technical course specializing in Electromechanical technology
• Must have at least 2 years of experience in handling cranes, heavy equipments
• Must be well-versed in basic English language (both oral and written communication skills)
• Must be computer literate
• Must be able to read and interpret technical diagrams, and can drive
• Must be able to work overtime as required.
• Must be willing to work in extensive domestic travelling; which may be required
• Must be willing to work onsite and on provincial assignments

Job Responsibilities:
• Perform mechanical, hydraulic, and electronic/electrical testing, installation (or PIPs), troubleshooting and repair of cranes.
• Perform inspection, diagnosis, and/or crane health checks to customers nationwide. Conduct operator trainings and commissioning on new or used cranes sold to customers. Prepare field service reports and provide recommended parts and maintenance to customers.
• Accomplish all required reports and documentation including field service reports, work time sheets, productivity reports, etc.
• Attend necessary service trainings as prescribed by the company to improve technical competencies and capabilities.
• Proper use and upkeep of assigned company assets such as mobile phone, laptop, service tools, company vehicle, etc.
• Observe, implement, and comply strict safety policies and procedures in both company and customer premises.
• Any other adhoc job assigned by management or immediate supervisor.
• Reports directly to the Service Manager.