Delivery Excellence Associate Manager

Mandaluyong, National Capital Region
Posted 26 days ago
Company:
Neksjob
Company Description:
Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contract Type:
Full Time
Experience Required:
3 to 4 years
Education Level:
Bachelor’s Degree
Gender:
Any
Number of vacancies:
1

Job Description

Ction into operational guidelines and practices and support ongoing expansion of the quality culture across the organization
• Provide support to develop support assets, e.g., tracking tool for operational excellence success stories, tracking of root cause/lessons learned from actual delivery experiences, etc.
• Communicate to key management stakeholders on salient quality issues and business opportunities

SKILLS AND QUALIFICATIONS:
Open to Bachelor’s Degree or undergraduates with relevant experience.
Must have minimum at least 3 years of relevant experience in Business Excellence/Business Transformation/Operational Excellence/Continuous Improvement/Process Improvement under Finance and Accounting
Experience in BPO industry
Handling clients isn't required and must focus on how candidates are able to communicate effectively, handle certain situations and thoroughly express knowledge on six sigma. Applicants with experiences in dealing and leading internal projects are acceptable.
Led more than 1 Value Stream Mapping activity
Six Sigma Green Belt Certified or Trained

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