Financial/Credit Card Specialist
Alabang, National Capital Region
Posted 8 days ago
- Company:
- Neksjob
- Company Description:
- Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Senior High School
- Number of vacancies:
- 5
Job Description
We are seeking a detail-oriented Financial/Credit Card Specialist to join our finance team. In this role, you will be responsible for managing credit card operations, analyzing financial data, and providing excellent customer support related to credit card products.
Key Responsibilities:
Oversee the day-to-day operations of credit card services, including application processing and account management.
Analyze financial data and customer credit reports to make informed decisions regarding credit approvals and limits.
Assist customers with inquiries about credit card products, terms, and account issues, providing exceptional service and support.
Collaborate with the marketing team to develop promotional strategies for credit card offerings.
Monitor and report on key performance metrics related to credit card usage and customer satisfaction.
Ensure compliance with regulatory requirements and internal policies regarding credit card operations.
Work with the finance team to manage budgeting and forecasting for credit card-related activities.
Provide training and support to team members on credit card products and policies.
Qualifications :
2 year College Completed / K-12 Graduate
Minimum of 6 months of Credit Card/Banking or service role (BPO or non BPO)
At least 1 year Call Center Experience
Willing to work onsite