CSR Agent - Weekends Off

Alabang, National Capital Region

Posted more than 30 days ago

Company:: MetHealth PH
Company Description:: MetHealth is a CPO (Clinical Process Outsourcing) company. The job would involve providing direct patient care, monitoring patients' health conditions, administering medications and treatments, collaborating with other healthcare professionals, and advocating for patients' needs-- except everything will be done online, minus the bedside practice.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 8

Job Description

Qualifications:
- At least 1 year of BPO International Voice Account experience
- Amenable to work onsite in Pasay (near MOA)
- At least 2 years completed in College level (any course is accepted)

Primary duties may include, but are not limited to:
- Answering inbound calls, emails, or chat inquiries from patients, healthcare providers, or insurance companies.
- Providing information on healthcare services, benefits, policies, and procedures.
- Helping customers navigate their health insurance coverage and understanding their benefits.
- Addressing questions related to medical billing, claims processing, and payment status.

Benefits:
- Paid training
- Weekends Off
- 13th-month pay
- Leave benefits
- 1 free HMO dependent
- 14th month payx