Service Desk
Quezon, National Capital Region
Posted 14 days ago
- Company:
- Ayuda Business Management Solution Inc.
- Company Description:
- We match job seekers with the best opportunity by establishing a profound, firm, and valued relationships with our clients, our partners, and the communities in which we operate. Day by day, we work to provide the best opportunities available in the market, solutions to any challenges ahead of an individual and an organisation.
- Contract Type:
- Contract
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 1
Job Description
Location: Eastwood City
Work Setup: Onsite | Night Shift (12:00 am - 9:00 am) | Fixed Weekends Off | US based holidays
Salary: up to 50K Monthly Salary
Contact: 1 year
Notice Period: Can start ASAP
Other Responsibilities:
Assist in creating knowledge base articles, checklists and FAQs.
Willingness to learn industry specific and proprietary management systems
Required Skills & Experience:
Knowledge of Windows desktop and server operating systems.
Knowledge of 0365, Active Directory and Exchange.
Familiarity supporting (not engineering) TCP/IP, cables, IP phones, workstation connectivity, printer connectivity, and Active Directory administration.
Preferred familiarity with hospitality platforms such as Property Management Systems (PMS); Point of Sale (POS); Revenue Management; key card systems, Building Management, HotSOS, Saflok, InnComm etc.
Strong customer service and problem-solving skills including the ability to provide diligent, prompt, and courteous responses to users’ questions or issues.
Strong customer service and problem-solving skills including the ability to provide diligent, prompt, and courteous responses to users’ questions or issues.
Essential Qualifications (Non-Negotiable):
1 to 3 years of hands-on experience with ticketing tools.
Strong communication abilities.
Amenable to work onsite in Eastwood.
Must be available for night shifts.
1 year contract-based employment.
- Salary:
- 50.000,00 ₱ Monthly