System Developer Associate Manager

Job Description

Establish and nurture rapport with clients that is conducive to a long-term business relationship
Manage performance of assigned functional areas and personnel through metrics that address quantitative, qualitative, and fiscal key performance indicators (KPI’s) as well as personnel productivity
Drive efficiency with accuracy on reporting
Continually offer input to innovate processes, systems, organization, and culture
Develop effective relationships with key executives and managers to gain/maintain a deep understanding of projects, client activities and business priorities
Provide leadership and assume responsibility for key support services including, but not limited to contact center support, training, procurement support services and production support services
Prioritize and manage multiple complex projects within time, technical and resource constraints
Provide written documentation to appropriate team members and client addressing each facet of implementation for every project, to include an overall rollout plan, timelines, and project assignments
Provide advanced problem solving, troubleshooting and system consultation to clients
Coordinate client resources and assign project tasks
Proactively identify and orchestrate prompt resolution of internal and client issues
Manage the development, creation and distribution of all operational and fiscal business
reporting – both internal and client facing
Job Qualifications

Must have 7 years of experience in System Development

Must have at least 3 years of experience in handling a Team
Must have experience in PowerBI
Must have experience in SQL, SSIS, SSRS, ETL