SVIP Operator - Vietnam

Hồ Chí Minh, National Capital Region
Posted today
Company:
Visage Executive Search
Company Description:
At Visage Executive Search, we are dedicated to connecting top-tier talent with the most dynamic and innovative companies in the industry. As a premier executive search firm, we specialize in identifying and recruiting exceptional leaders who drive business success. Our team of experienced professionals brings a deep understanding of various industries, with a particular focus on BPO, RPO, FMCG, Healthcare, IT and Gaming. We take pride in our tailored approach, working closely with our clients to understand their unique needs, culture, and strategic goals. With an extensive network and a commitment to excellence, we are uniquely positioned to find the right leaders who can make a significant impact. Whether you're seeking C-suite executives, senior management, or specialized roles, Visage Executive Search delivers unparalleled results through a blend of industry expertise, strategic insight, and personalized service. Our mission is to build long-lasting partnerships, helping businesses thrive by placing the right people in the right positions. At Visage Executive Search, we don't just find candidates; we find leaders.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Bachelor’s Degree
Gender:
Any
Number of vacancies:
1

Job Description

Based in Vietnam (HCM). Hai Bà Trưng, phường Bến Nghé, Quận 1,Thành phố Hồ Chí Minh

Responsibilities:
Responsible for building, expanding and maintaining good relationship with SVIP
- Coordinate and promote resolution of VIP customer issues;
- Responsible for understanding customer needs, analyzing related data. Periodically issue relevant research reports, collect feedback to improve service operation process continuously;
- Responsible for setting up and optimizing the VIP customer operating system, improving the customer's trust and satisfaction with the service system;
- Other related tasks assigned.

Requirements:
- At least 1 year of experience.,
- Bachelor's degree or higher. Preference will be given to candidates who graduated in English Language, Journalism, Advertising, Marketing, Psychology, etc.
- Chinese/English : Fluent - Priority: Candidates with working experience in the Internet industry. Candidates with knowledge and experience working in the Livestream industry are an advantage.
- Strong communication, persuasion, negotiation and problem-solving skills. Ability to work under high pressure, sense of responsibility and initiative in work

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