Customer Service Representative
Manila, National Capital Region
Posted 30 days ago
- Company:
- PhilCentro Technologies, Inc.
- Company Description:
- CENTRO is a comprehensive project management and infrastructure monitoring platform designed for Local Government Units (LGUs) and construction stakeholders. It offers real-time project monitoring, data analytics, collaboration tools, and funding support.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 3
Job Description
o Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook) and customer service tools (CRM Systems, ticketing systems).
o Ability to listen actively and empathize with customers.
o Strong analytical skills to identify issues and provide effective solutions.
o Ability to quickly learn new technologies and software.
o Excellent communication skills in English and Filipino (Taglish proficiency is a plus).
o Strong problem-solving abilities and attention to detail.
o Ability to work well in a team environment and independent.
o Commitment to providing excellent customer service and a positive experience.
o Ability to work in a team-oriented environment while also being self-motivated.