Customer Support Specialist (Telecom)
Angeles City, Pampanga
Posted 9 days ago
- Company:
- Neksjob
- Company Description:
- Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Senior High School
- Gender:
- Any
- Number of vacancies:
- 18
Job Description
As a Telco Customer Service Representative, you will be the first point of contact for customers seeking assistance with telecommunications services. Your responsibilities include addressing customer inquiries, troubleshooting issues, processing orders, and providing information on products and services. You'll also handle billing inquiries and resolve complaints to ensure customer satisfaction. Strong communication skills and a customer-centric approach are essential for this role.
Qualifications:
At least HS Graduate (old curriculum / K12) or College grad
With Customer Service experience 6-12 months
Can START ASAP
Willing to work onsite
- Salary:
- 23.000,00 ₱ Monthly