Functional Support Analyst

iloilo, Iloilo

Posted 4 days ago

Company:: Metacom BPO
Company Description:: Key to all your business outsourcing needs. Our main goal is to help companies focus on their core competencies by managing the critical routine aspects of their daily operations. We are a Philippine-based outsourcing firm that provides a range of outsourcing services from consulting services, IT-enabled services, and call center services primarily catering small and medium based enterprises.
Contract Type:: Remote
Experience Required:: 1 year
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 1

Job Description

Qualifications and Skills

Education and Experience:
- Bachelor’s/College Degree in any field
- At least 1 year of relevant work experience
- HYBRID SETUP

Technical and Complementary Skills:
Essential Skills:
- Experience with eCommerce system configuration
- Strong attention to detail
- Familiarity with quality testing of system configurations
- Basic web development skills (HTML, CSS)
- Exposure to Content Management Systems (CMS)
- Proficiency in MS Office applications, including Excel

Behavioral Skills
- Strong troubleshooting abilities
- Logical thinking and a problem-solving mindset
- High attention to detail
- Adaptability and willingness to learn new technologies
- Ability to troubleshoot technical challenges effectively

Preferred Skills and Experience:
- Experience collaborating with agile product development teams
- Working experience in multi-cultural environments across different time zones and countries
- Excellent verbal and written communication skills in business English
- Familiarity with the software development lifecycle
- Basic knowledge of HTML, CSS, and JavaScript (experience with CMS platforms like Adobe Experience Manager is a plus)
- Ability to communicate complex technical information effectively