Customer Service Representative

Quez, National Capital Region

Posted 23 days ago

Company:: J-K Network Services
Company Description:: We are a licensed recruitment company in the Philippines with Government accreditation. We are registered in the Securities and Exchange Commission.
Contract Type:: Full Time
Experience Required:: 2 years
Education Level:: Senior High School
Gender:: Any
Number of vacancies:: 1

Job Description

COMPANY PROFILE: Has been in the Philippines for over 30 years now. This company serves business and institutional clients in nearly 30 markets across different countries.

Position: Customer Service Representative
Company Industry: Banking & Finance
Work Location: Eastwood, Quezon City
Work Schedule: Shifting Schedule
Salary: Php 30,000 - Php 40,000 (Negotiable)
Training: On Site Work Set-up
After the Training: Hybrid Work Set-Up

JOB REQUIREMENT:
Open for Non-Bachelors Degree
At least 2-3 years Call Center experience
Amenable to work in a shifting schedule
Amenable to attend face to face interview once requested
Amenable to be train on site

JOB RESPONSIBILITIES:
Accountable for providing outstanding customer care and customizing solutions for esteemed clients of commercial banking.
Comply with banking regulations while determining and meeting the needs of your consumers, both present and future.
Initial point of contact by phone for clients requiring prompt maintenance and servicing across many commercial banking product categories
Work together with stakeholders to address a client's issue.
Other task as assigned

RECRUITMENT PROCESS:
Assessment (FACE TO FACE)
HR Screening (PHONE)
Operations Interview (FACE TO FACE)
Reference Check
Job Offer