Technical Support Representatives - with or without Experience

Cebu City, Cebu
Posted 18 days ago
Company:
Eteam Workforce Inc
Company Description:
ETeam was formed in 1999 with the goal of becoming the company of choice for clients, talent and staffing professionals. Today, we're one of the fastest-growing global companies and ranked as one of the best companies to work for by Staffing Industry Analysts. Servicing Full-time and Contingent Labour across the globe!
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Bachelor’s Degree
Number of vacancies:
40

Job Description

Qualifications

2nd year College Undergrad (No back subjects)= No experience needed
HS/SHS Graduates with 6 months BPO experience
Average communications skills
Willing to work onsite
Amendable to any given schedule
A team player
Can work ASAP
Job Description

- Main contact of customers for 1&1 support
- Improve weekly and monthly performance based on feedback from the team
supervisor.
- Proactively inform and report to the supervisor for support related issues
- Recommend solutions to customer issues and concerns
- Attend coaching sessions and participate in organizational activities
- Interact with team members and other departments within the company
- To be customer service oriented and to ensure customer satisfaction
- Continuous pro-active effort towards improving customer satisfaction and our
internal procedures.
Join and enjoy the following benefits:

-Allowances

-Night Differentials

-HMO

-Leave credits

-Easy accounts

-Competitive salary

-Healthy working environment

-Free coffee

-Free water

-Accessible work locations (within cebu city)

-State of the art facilities (gym, karaoke, pantry)

-Career growth

-Amazing opportunities

-Fun activities

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