Customer Service Representative (CSR) - Local Account

Imus, Bacoor, Dasmarinas, Cavite

Posted 11 days ago

Company:: SSBIFood Services Corporation
Company Description:: Samgyup Sa Bahay is a culinary brand specializing in authentic Korean BBQ and hotpot, designed to bring people together. Meaning “Grill at Home,” our name captures the comfort of enjoying delicious Korean cuisine in a cozy, home-like setting. With years of expertise, we create meals that celebrate taste, culture, and the joy of shared dining experiences.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Bachelor’s Degree
Gender:: Female
Number of vacancies:: 3

Job Description

Job Qualifications:

At least college level
Must have at least 3 Months BPO Experience
Good listening, verbal and written communication skills
Must be Computer-literated and knowledgeable in MS applications (Word, Excel, PPT)
Willing to undergo training and start ASAP

Job Responsibilities:

Answering inquiries and complaints via phone or e-mail
Assisting clients by responding to their questions
Handling complaints in a patient and effective manner
Giving the best solution based on details provided by customer
Providing excellent customer service 24/7

Job Types: Full-time, Fixed term

Contract length: 5 months

Pay: From Php15,000.00 per month

Benefits:
Additional leave
Company events
Employee discount
Opportunities for promotion
Paid training
Promotion to permanent employee

Schedule:
8 hour shift
Holidays
Overtime
Shift system

Supplemental Pay:
13th month salary
Commission pay
Overtime pay