Customer Service Representative

Cagayan De Oro, Misamis Oriental

Posted today

Company:: Lexie Staffing & Business Consulting
Company Description:: It’s not just about finding jobs, it’s about finding the right people and opportunities for you. Which is why we built Lexie - a Recruitment Process Outsourcing (RPO) company that helps you discover new jobs that might be perfect for you. With Lexie, we bridge the gap between what you want and need – providing a better way to connect people with opportunities. Connect with Lexie today and start hiring great people who are right for the job in no time. Lexie is the solution to save you time-to-hire.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Gender:: Any
Number of vacancies:: 100

Job Description

We are seeking a friendly and motivated Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and providing information about our products and services.

Key Responsibilities:
Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
Assist customers with order placements, changes, and cancellations.
Resolve customer complaints effectively and efficiently.
Maintain detailed records of customer interactions and transactions.
Collaborate with team members to improve customer service processes.