Customer Service Representative Demand Delivery Account
Quezon City, National Capital Region
Posted 2 days ago
- Company:
- Neksjob
- Company Description:
- Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
- Answer inbound calls from customers regarding on-demand delivery orders, including order status updates, delivery issues, payment inquiries, and general account information.
- Provide clear and concise information about our services, delivery areas, estimated delivery times, and any applicable fees.
- Resolve customer issues efficiently and effectively, striving for a first-call resolution whenever possible.
- Assist customers with placing orders, modifying existing orders, and tracking order progress.
Qualifications:
-At least 6mos international voice experience
-At least 2nd year college completed
-Good to Excellent Communication Skills
- Salary:
- 30.000,00 ₱ Monthly