Customer Service Representative
Quezon City, National Capital Region
Posted more than 30 days ago
- Company:
- Neksjob
- Company Description:
- Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Senior High School
- Gender:
- Any
- Number of vacancies:
- 1
Job Description
-Answer inbound calls from customers seeking assistance
-Provide accurate and timely information about product features, specifications, troubleshooting tips, and warranty details.
-Troubleshoot technical issues and provide solutions over the phone, escalating complex issues to technical support when necessary.
-Process orders, returns, and exchanges efficiently and accurately.
-Maintain accurate records of customer interactions and resolve issues within established service level agreements.
Qualifications:
-At least 6mos CSR/TSR international voice experience
-HS Graduate
-Good to Excellent Communication Skills
- Salary:
- 26.000,00 ₱ Monthly