CSR Consumer Electronics

Quezon City, Quezon
Posted 27 days ago
Company:
Neksjob
Company Description:
Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Senior High School
Gender:
Any
Number of vacancies:
1

Job Description

Job Responsibilities:

-Answer inbound calls from customers seeking assistance
-Provide accurate and timely information about product features, specifications, troubleshooting tips, and warranty details.
-Troubleshoot technical issues and provide solutions over the phone, escalating complex issues to technical support when necessary.
-Process orders, returns, and exchanges efficiently and accurately.
-Maintain accurate records of customer interactions and resolve issues within established service level agreements.
Salary:
26.000,00 ₱ Monthly

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