Field Technician

● Attends the scheduled briefing and orientation,
● Performs terminal checking prior to dispatch.
● Handles delivery and installation of terminals/printers, consumables with the prescribed
cut-off.
● Executes on-site inspection, repairs and complex troubleshooting, pull-out and
maintenance of terminals.
● Provides on-call services during weekends and holidays.
● Prepares documentation for services performed.
● Assists merchants for 1st level troubleshooting.
● Ensures that all Engineering Service Reports (ESR's) are duly accomplished with all the
required information.
● Exerts best effort that the Quality Objectives are met; implements and/or carryout
quality improvement activities and functions as Field Technician as may be formally and
officially defined by the immediate superior or by the executive management.