Spanish Bilingual Content Moderator (Pioneer Non-voice Team)
Taguig, National Capital Region
Posted today
- Company:
- iOPEX Technologies Philippines - Taguig
- Company Description:
- IOPEX has developed and continues to invest in innovative delivery models to achieve what appear to be conflicting goals – sustainable cost recovery & enhanced customer experience. iOPEX has integrated three elements for success – strategic design of service delivery, seamless implementation of the recommended model, and operational discipline in continuous delivery. We call it the CIO model. We are neither technology consultants nor system integrators. We are process innovators focused on extracting the best out of the investments our clients have already made. Join our #iopexhappyatwork team! If you are interested to join us please visit linktr.ee/iopexph
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Gender:
- Any
- Number of vacancies:
- 3
Job Description
Be a Spanish Content Moderator for our #[email protected] team. Join us now!
Job Description
• Review and moderate all the user generated content efficiency as per the content policy
• Create and update the moderation guidelines and track all the banned users
• Review and moderate all user-generated content and user profiles within comments (avatar images and usernames might be involved later), liaising with the Legal and Community team where required
• Implement the online community moderation strategy, coordinating with stakeholders across the Company to ensure its effectiveness and providing superior quality of customer service and support to our community with the help of various communication tools
• Maintain the Moderation Guidelines and ensure they are up to date
• Monitor effective benchmarks for measuring moderation and UGC volume, and analyze, review, and report on effectiveness of moderation policy
Requirements
• Should have at least 6 months of Content Moderation experience
• Excellent fluency in Spanish and English language is a must
• Must have good and oral communications skills
• Should be willing to work onsite on a night/shifting schedule in BGC, Taguig
Other info:
• Application Process: 1 Day hiring (Onsite process)
• Work setup: Onsite (BGC, Taguig)
• Schedule: Night/Shifting
• Language: Spanish and English
• Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer
• Want to be an iOPEXian? Start your #iopexhappyatwork journey today and make sure to visit: linktr.ee /iopexph
What's in it for you?
Our people enjoy some amazing perks, check out a few below:
• Competitive salary package
• Exciting employee engagement activities
• Learning sessions every week
• Fast career growth
• Accessible location
• HMO
• OT/Holiday pay
• Leave credits
• Leave conversions
• Night differential
• Uncapped annual appraisal
• 2 days off
And most importantly, you’ll be part of a growing company with dynamic and engaging team.