Asset Incharge

Cebu City, Cebu

Posted today

Company:: Quess Philippines Corp.
Company Description:: Quess Corp Limited (Quess) is India’s leading business services provider, leveraging our extensive domain knowledge and future-ready digital platforms to drive client productivity through outsourced solutions. We provide a host of technology-enabled staffing and managed outsourcing services across processes such as sales & marketing, customer care, after-sales service, back office operations, telecom operations, manufacturing operations, facilities and security management, HR & F&A operations, IT & mobility services, etc. Our passion for delivering exceptional services, augmented by proprietary digital platforms, has strongly established our credentials as India’s largest employer in the private sector and the biggest integrated business services provider in the country. With 550,000+ employees spread across 9 countries, we serve over 3,000 clients. We are proud to achieve this success as a 15-year old start-up. PURPOSE To build a leading institution that drives productivity for clients by outsourcing and optimising their key business processes and to be the preferred firm for employees, customers and investors alike A core value driving our business is constantly making the workforce more productive. Our business strategy is aligned with this, including training and skill development for better employability, helping job seekers easily find employment opportunities, digitising workflows, and providing social security benefits to a wider employable population. Established in 2007 and headquartered in Bengaluru, Quess today has an unmatched geographic presence and scale with more than 96 offices across India, South East Asia, North America and the Middle East, backed by technology intensity and domain specialization to create exceptional service experiences.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 1

Job Description

Associate will be providing the complete range of required functionality and related services for asset management. Create hardware and software asset inventories and track asset attributes (attributes will be defined Mutually with Wipro/ EXL team) such as
1. Specific information pertinent to the particular hardware asset
2. Physical location
3. Unique identifier of the asset
4. Support contract and information
5. Identify opportunities to improvised and implement industry best IT Asset management practice

- Performance curves to track asset condition and useful life
- Inform Wipro /EXL on expiry of Warranty of assets
- Add and view attachments to both asset records and inspection records
- Set up preventative maintenance schedules on assets with the help of Wipro /EXL SPOCs
- Create, assign, and complete work activities with respect to asset management
- Receipt, storage, issuance of Assets/ accessories/ spares from stores. Updating of records against each transaction in Asset register/database. Unpack shipment of assets and visually inspect for any transport damage, if any
- Validation of receipt of new consignment with Delivery challan/Invoice and PO copy
- Asset reconciliation (with procured Vs install/in stock assets) on timely and regular basis. Report the discrepancies, if any, with justification
- Placement of working/ non-working assets/accessories/ spares in stores for easy identification.
- Get the non-working assets/ accessories/ spares, which are under warranty/AMC, to get replaced in time, to ensure that at any time non-functional assets/ Spares/ accessories should be as minimal (target can be decided later). Logging call with OEM is joint efforts by Asset team. from QuessCorp.
- Stores inventory to be published on regular basis. Reporting format can be finalized with Asset team from Wipro
- Deployment /Installation/ Movement of issued assets on requested location (against valid ticket#). In case of movement of Assets intra-centers, required documentation and other logistics arrangement to be done by Asset team
- Obtain confirmation from end user on the movement completed, post which ticket should get updated accordingly
- Removing of released/ un-installed assets from production floor, post confirmation from the desktop support team and respective TSD SPOC. Proper stacking of returned assets in stores. Updating of records in asset database within 240 hours of the transaction completed
- Adhere to Asset disposal/retirement process and ensure all appropriate approvals and document in place.
- Records updating post disposal completed
- Intimation to Central Asset team (EXL) on expiry of any Warranty/ AMC at least before 2 months expiry
- Refresh asset reports and Capacity reports
- Track and get the Asset/spares send out of EXL premises on returnable basis. Keep stakeholder informed on regular basis
- Monthly dashboard for IT Asset management to be shared by Asset management team from QuessCorp.
- Content in dashboard to be included has to be at par of industry standards
- Meet defined Service levels (SLA) for asset management and publish monthly SLA reports
- Transformation participation and adoption by teams for any automations/new tools introduction for asset management
- Track and manage assets as per section per new Future of Work model (Work from Home, Work from
Office and Flexi Working)
- Asset Tagging with the tags provided by EXL