Spanish Bilingual - C1 Level English and Spanish

Taguig, National Capital Region

Posted 21 days ago


Company:: BPO-services
Company Description:: Customer Interaction: Handle inbound and outbound customer calls, emails, and chats with professionalism and empathy. Issue Resolution: Address customer concerns, troubleshoot problems, and provide effective solutions to ensure a positive customer experience. Product/Service Knowledge: Develop a deep understanding of our products/services to provide accurate information and support to customers. Documentation: Maintain detailed and accurate records of customer interactions, transactions, and issue resolutions. Team Collaboration: Work collaboratively with team members and other departments to achieve overall customer satisfaction goals. Adherence to Policies: Follow established procedures and guidelines to ensure compliance with company policies and industry standards. Continuous Improvement: Provide feedback on processes and suggest improvements for better efficiency and customer satisfaction. Requirements: High school diploma or equivalent; some college education preferred. Excellent communication skills in [language(s) required]. Previous customer service experience in a BPO or related industry is a plus. Ability to adapt to a fast-paced and ever-changing work environment. Strong problem-solving skills and a customer-centric mindset. Benefits: Competitive salary and performance-based incentives. Comprehensive training programs. Career growth opportunities within the organization. Health and wellness benefits. Positive and collaborative work culture. Join our team and be part of a dynamic BPO environment committed to delivering outstanding customer service! Apply now to embark on a rewarding career journey.
Contract Type:: Full Time
Experience Required:: 2 years
Education Level:: Bachelor’s Degree
Number of vacancies:: 8

Job Description

Spanish Bilingual – C1 Level English and Spanish

Location: McKinley Hills, Taguig City
Employment Type: Onsite
Schedule: Night Shift (Shifting Schedule)
Salary: Up to PHP 110,000
Start Date: ASAP

Join Our Team!

Are you a passionate Spanish bilingual professional looking for a new challenge? We are seeking dedicated individuals to join our team and provide exceptional service in the BPO industry.

Qualifications:

Minimum of 2 years in college without back subjects; Associate or Bachelor’s degree preferred.
At least 2+ years of experience as a Spanish bilingual in the BPO industry.
Excellent written and verbal communication skills in both C1 level English and Spanish.
Willingness to work onsite in McKinley Hills, Taguig City.
Amenable to working the night shift.
What We Offer:

Competitive salary up to PHP 110,000.
A collaborative and supportive work environment.
Opportunities for professional growth and development.