Customer Service Representative- Audio Account

Makati, National Capital Region

Posted yesterday

Company:: Neksjob
Company Description:: Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 1

Job Description

As a Call Center Audio Account Representative, you will be the primary point of contact for customers of our audio equipment. Your role is crucial in ensuring customer satisfaction, resolving technical issues, and promoting sales. You will be responsible for handling inbound calls, emails, and online chats from customers who are experiencing technical difficulties, seeking information about products, or placing orders.