Contact Processing Center Specialist

Baguio, Benguet

Posted 7 days ago

Company:: Neksjob
Company Description:: Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Gender:: Any
Number of vacancies:: 25

Job Description

The Contact Processing Center Specialist is responsible for efficiently managing incoming and outgoing communications within the Contact Processing Center. This role involves processing customer inquiries, maintaining accurate records, and ensuring a high level of customer satisfaction. The specialist will collaborate with various teams to provide timely responses and solutions to customer needs.

Qualifications:
• SHS Graduates with at least 6 months and above work experience
• High School Graduates with at least 6 months of continuous call center experience
• Willing to work on holidays and weekends
• Willing to work the night shift and on shifting schedules

Benefits:
Competitive salary
Health, dental, and vision insurance
Paid time off and holidays
Opportunities for professional development and advancement

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