Location:
Pasay City, National Capital Region
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Bachelor’s Degree
Salary:
19.999,00 ₱ /
Monthly
Job Description
1. Efficient Call Handling
2. Properly log calls in the Call Log System
3. Coordination with other Business Units and branches
4. Prepares and submits daily, weekly and monthly reports
5. Provides adequate information per unit
6. Handles customer complaints and provides possible
resolution whenever necessary
7. Handle escalated customer complaints and complex issues
that require in-depth problem solving
8. Facilitates bookings request and cancellations
9. Can also manage walk-in customers and can duty at Pier
site or branches
10. Handles and answers emails and social media
2. Properly log calls in the Call Log System
3. Coordination with other Business Units and branches
4. Prepares and submits daily, weekly and monthly reports
5. Provides adequate information per unit
6. Handles customer complaints and provides possible
resolution whenever necessary
7. Handle escalated customer complaints and complex issues
that require in-depth problem solving
8. Facilitates bookings request and cancellations
9. Can also manage walk-in customers and can duty at Pier
site or branches
10. Handles and answers emails and social media
Company Description
Asia Peopleworks, Inc (APW) provides a wide range of outsourced staffing services in the Philippines. We help Filipino talents from all job levels and across multiple industry segments.
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