Customer Service Representative
Pasay City, National Capital Region
Posted yesterday
- Company:
- Asia Peopleworks
- Company Description:
- Asia Peopleworks, Inc (APW) provides a wide range of outsourced staffing services in the Philippines. We help Filipino talents from all job levels and across multiple industry segments.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 20
Job Description
2. Properly log calls in the Call Log System
3. Coordination with other Business Units and branches
4. Prepares and submits daily, weekly and monthly reports
5. Provides adequate information per unit
6. Handles customer complaints and provides possible
resolution whenever necessary
7. Handle escalated customer complaints and complex issues
that require in-depth problem solving
8. Facilitates bookings request and cancellations
9. Can also manage walk-in customers and can duty at Pier
site or branches
10. Handles and answers emails and social media
- Salary:
- 18,00 ₱ Monthly