Oracle Cloud CX Consultant
-, National Capital Region
Posted yesterday
- Company:
- Neksjob Corporation
- Company Description:
- Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
- Contract Type:
- Full Time
- Experience Required:
- 3 to 4 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 10
Job Description
- Collaborate with key business and IT users to identify business requirements and design tailored solutions.
- Manage the flow of project inputs, conduct analyses, and perform localization tasks.
- Lead the technical aspects of Oracle Cloud CX implementations, offering hands-on expertise in design, configuration, and customization.
- Oversee end-to-end Oracle Cloud CX projects, ensuring timely delivery, adherence to budgets, and client satisfaction.
- Work closely with cross-functional teams, mentoring junior members and promoting collaboration and knowledge sharing.
- Engage with clients to comprehend their unique customer experience (CX) challenges, providing strategic insights and translating requirements into effective Oracle Cloud CX solutions.
- Drive the design and architecture of Oracle Cloud CX solutions, ensuring they align with industry best practices and client needs.
- Conduct comprehensive testing and quality assurance to ensure the robustness and reliability of implementations.
- Stay informed about the latest Oracle Cloud CX features, industry trends, and emerging technologies, bringing innovative perspectives to our projects.
Nice to Have:
- Bachelor’s or Master’s Degree in IT or a related field.
- Proven experience leading Oracle Cloud CX implementations in a consulting environment.
- Deep technical expertise in Oracle Cloud CX modules and configurations.
- Strong project management skills focused on delivering high-quality solutions.
- Excellent communication and interpersonal skills for effective client engagement.
- Oracle Cloud Certification is a significant advantage but not mandatory.
PPSM Certifications.