Non Voice - Tech Support Representative - Telco Account - 28k

Makati, National Capital Region

Posted more than 30 days ago


Company:: Caldwell Communications
Company Description:: At Caldwell Communications, we promote a sense of duty and collaboration. We place a strong emphasis on equality and work to include a range of viewpoints that encourage innovation. As a global business, sustainability is at the heart of our operations, conscious of the impact we have on the environment. Moreover, we actively seek ways to uplift our communities and make a positive difference wherever we can. Together, we aim to create a better world every step of the way.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Junior High School
Gender:: Any
Number of vacancies:: 100

Job Description

For regular employees, we offer an industry-leading benefits package that includes:
• Competitive Salary
• 13th Month Pay
• HMO with 3 free Beneficiaries on Day One
20% ND Maternity/Paternity Leave
• Opportunity for rapid career growth for Top Performers
• Retirement/Life Insurance for Qualified Staff
• Work-life Balance Processes and Programs

Job Responsibilities:
• Answers phone calls and provides important information/ assistance to clients
• Checks mail, fax, and internet mail to provide customer assistance
• Communicates with customers on the phone or using written correspondence to take care of concerns
• Answer participant questions, , as well as talk to participants to achieve a full understanding of what critical information is being asked.

What are we looking for?
• Open to candidates who completed college no experience required
• Open to High School and Senior High School Graduates with BPO experience
• Excellent to above-average English communication skills
• BPO experience is a plus but not necessary
• Can do onsite work
• Within 25km to 35 km

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE! APPLY NOW!