Customer Service Representative - Financial / Credit Card

Alabang, National Capital Region
Posted 16 days ago
Company:
Neksjob Philippines
Company Description:
Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Senior High School
Gender:
Any
Number of vacancies:
1

Job Description

Customer Service Representative - FINANCIAL / CREDIT CARD

Voice support - Inbound and Outbound
Australian Financial Accout/Credit Card

Job Description:
- Obtain and process information required for the provision of services, such as opening accounts and savings plans
and purchasing bonds
- Answer enquiries and resolve problems or discrepancies concerning customers' accounts
- Inform customers of available banking products and services to address their needs.

Qualifications:
- 2nd year College completed / K-12 graduate
- At least 6 months of Credit Card/Banking or services role (BPO or non BPO)
- At least 1 year Call Center Experience

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