Account Support Consultant - Makati
Makati, National Capital Region
Posted 2 days ago
- Company:
- Hunters Hub Inc.
- Company Description:
- Hunter’s Hub Incorporated is a Sourcing and Headhunting company that was founded earlier on in the year 2018. The company prides itself in its ability to source and recruit only the best and brightest of each industry. Hunter’s Hub caters to numerous clients in a multitude of industries, and has a wide-range of candidate selections to suit any of our clients’ needs. Likewise, the company specialises in sourcing out highly skilled and multi-talented IT professionals because the company mostly caters to clients being widely known to be in the IT industry. Hunter’s Hub sets itself apart from the rest of the company in the industry due to the various prominent selections of services that are custom-fit for our clients and the numerous kinds of professionals we are able to provide. Our services are highly based off of our clients’ needs and requirements, and we are able to dispense any kind of personnel that they need whether professional or non-professional. We look for only the best, and provide only the best.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 15
Job Description
- At least 1 year of working experience handling ERP systems is a must.
- Candidate must possess a bachelor’s degree in information technology, Accountancy or equivalent.
- Knowledge in Accounting is a must.
• Excellent verbal and written communication skills
• Team player and 100% commitment
• Ability to set and meet deadlines and an ability to perform under pressure.
• Experience in providing first level support via phone, email and online is a plus.
• Enthusiasm for continual learning
• Have fundamental knowledge in accounting.
• Must have at least strong analytical, problem-solving and customer service skills.
• Has an eye for detail, willing to be trained, and fast learner
Job Description
Respond to client inquiries and issues related to the supported application software (ERP Financial/Procurement/Sales or HCMS/Payroll).
Troubleshoot problems, analyze system logs, and diagnose technical issues to identify and implement effective solutions.
Ability to work independently, and as part of a team, with potentially multiple assignments
Analyze complex ideas or proposals and build a range of meaningful recommendations.
Serve as a primary point of contact for clients, maintaining regular communication to understand their ongoing needs and identify opportunities for improvement.
Track and monitor the progress of issue resolution, ensuring timely updates to clients on the status and expected resolutions.
Continuously seek opportunities to enhance processes, tools, and customer experience.
Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
Uphold the firm's code of ethics and business conduct.
- Salary:
- 18.000,00 ₱ Monthly