Customer Service Representative - With BPO Experience

Iloilo, Iloilo

Posted 9 days ago

Company:: Neksjob
Company Description:: Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Senior High School
Gender:: Any
Number of vacancies:: 100

Job Description

Customer Service Representative - With BPO Experience - Iloilo Site

Duties/Responsibilities:
Responsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction.

Salary and Benefits:
Salary is up to P35, 000 (Depending on BPO Experience)
Bigger Basic Pay+ Skills Premium Pay
HMO on day 1 for employee + up to 5 dependents
Quarterly Appraisals & Monthly Performance Incentives
Up to 30 Days Paid Leaves with up to 21 Days convertible to cash Non-taxable meal and transportation allowance
Night differential
Group Life Insurance
Onsite clinic and free emergency medicine
Wellness programs

Qualifications:
At least 18 years old
At least a high school / Senior high school graduate
Good English communication and interaction skills
BPO experience is preferred
Amenable to shifting schedule