Customer Service Representative
PH-Antipolo City | PH-Antipolo City | PH-Molino | PH-Pasig C, National Capital Region
Posted 9 days ago
- Company:
- Demsey Resource Management Inc
- Company Description:
- Dempsey Resource Management Inc. is a company authorized to engage in the local manpower placement. It is duly registered with the Department of Labor and Employment, Securities and Exchange Commission, Bureau of Internal Revenue with the corresponding Quezon City business permit. There is no other company registered with exactly the same with our trade name and address. Clearly, anyone who represents and uses our trade name Dempsey Resource Management Inc. is deemed fake and a scammer with ill intent purpose.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 50
Job Description
Our Customer Service Representatives and Technical Support Representatives are vital members of our company. You will field customer inquiries and provide solutions that help create excellent customer experiences. You will have the chance to work in a highly collaborative and engaging environment that provides dynamic interactions with different cultures as well as opportunities to grow your potential and develop your career.
Qualifications
Filipino citizen or with equivalent legal status
Proven oral and written English communication skills
Strong logic and problem-solving skills
Availability to work in various shifts
Skill in using Windows operating systems
Organization and work prioritization skills
Responsibilities
Handle and carefully respond to all customer inquiries via inbound calls and email
Provide excellent customer service through active listening
Work with confidential customer information in a secure manner
Aim to resolve issues on the first call by being proactive
Appropriately and adequately communicate with customers