Customer Service Representative with Live Chat Experience
Baguio City, Benguet
Posted today
- Company:
- Technodream Web Design Inc.
- Company Description:
- We are Technodream Web Design Inc., a company blending the call center industry of Techno with the web development of Dream. We transcend boundaries to foster meaningful connections.
- Contract Type:
- Contract
- Experience Required:
- No Experience
- Education Level:
- Junior High School
- Gender:
- Any
- Number of vacancies:
- 10
Job Description
PLEASE NOTE: THIS IS AN ONSITE JOB
BAGUIO LOCATION
QUALIFICATIONS:
GOOD COMMUNICATION SKILLS
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
- Salary:
- 17.000,00 ₱ Monthly