Branch Operations Specialist

Responsibilities:
Meet the agreed service level standards in supporting Agency channel's branch operational requirements related to New Business processing, collection and proper office administration, towards the achievement of Agency channel's sales targets.  Provide customer service support in a timely manner and reliable service delivery for after-sales requests.
Processing of New Business transactions within the agreed service level standard
Accurate and timely posting of premium collections
Processing of after sales transactions within the agreed service level standards
Provides effective customer and distributor service for walk-in clients
Upkeep of branch office facilities
Distributor relationship
Perform other functions that would be required from time to time
Qualifications:
Candidate must possess at least a Bachelor's/College Degree, any field.
At least 2 year(s) of working experience in administrative or customer service functions is required for this position.
Background in insurance operational processes
Customer oriented
Highly developed sense of integrity
Pleasant, patient and friendly attitude
Detail oriented
Highly organized
Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent