Premium Financial-Tech Account in QC near Eastwood 30k - 36k

Manila City, National Capital Region

Posted more than 30 days ago


Company:: BPO-services
Company Description:: Customer Interaction: Handle inbound and outbound customer calls, emails, and chats with professionalism and empathy. Issue Resolution: Address customer concerns, troubleshoot problems, and provide effective solutions to ensure a positive customer experience. Product/Service Knowledge: Develop a deep understanding of our products/services to provide accurate information and support to customers. Documentation: Maintain detailed and accurate records of customer interactions, transactions, and issue resolutions. Team Collaboration: Work collaboratively with team members and other departments to achieve overall customer satisfaction goals. Adherence to Policies: Follow established procedures and guidelines to ensure compliance with company policies and industry standards. Continuous Improvement: Provide feedback on processes and suggest improvements for better efficiency and customer satisfaction. Requirements: High school diploma or equivalent; some college education preferred. Excellent communication skills in [language(s) required]. Previous customer service experience in a BPO or related industry is a plus. Ability to adapt to a fast-paced and ever-changing work environment. Strong problem-solving skills and a customer-centric mindset. Benefits: Competitive salary and performance-based incentives. Comprehensive training programs. Career growth opportunities within the organization. Health and wellness benefits. Positive and collaborative work culture. Join our team and be part of a dynamic BPO environment committed to delivering outstanding customer service! Apply now to embark on a rewarding career journey.
Contract Type:: Full Time
Experience Required:: 3 to 4 years
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 50

Job Description

Premium Financial-Tech Account in Bridgetown QC near Eastwood

Basic 30,000 - 36,000 + 2,500 allowance + 10% ND

Candidates with 2+ years of BPO Experience

Work Onsite in Bridgetown QC

ONSITE Processing in Bridgetown ( 3 - 4 hours processing time )

Candidates who Completed 2 years in college or higher

Experience in Payment Gateway such as, GooglePay, ApplePay, Paypal, DragonPay etc or Strong Customer Service Experience with Technical Know How.

Candidates who can start ASAP!!