Service Manager

Manggahan, General Trias, Cavite

Posted 6 days ago

Company:: Camel Appliances Manufacturing Corporation
Company Description:: At Camel Appliances Manufacturing Corp., it is our commitment to provide quality products and services to the satisfaction of our customers. Equipped with world-class process systems and a dedicated workforce, we put premium on efficiency, research and development. In our pioneering years, we were initially engaged in the manufacture and distribution of electric fans only. With the growing demand for electrical home appliances, we expanded to the manufacture of industrial and exhaust fans, rice cookers, gas stoves and weighing scales. The Filipinos’ positive reception to these products led to the introduction of the Camel washing machine and spin dryer in 2006. Our latest products released in the market are the Camel cooling products - refrigerators, freezers and beverage coolers. Over the years, we have established a strong dealership network throughout the Philippines. Our extensive distribution network in Luzon, Visayas and Mindanao symbolizes our company’s growth and progress. We are ensuring that our products are accessible to every Juan, not just in key cities, but even in rural areas. And along with every Camel product is a technical group that provides reliable after-sales service to our customers in strategic locations nationwide. Since our incorporation in 1991, we have been accorded industry awards. The more recent awards being; the Best Washing Machine Brand for xxxxxxx by the Consumers League of the Philippines. In 2010, Camel Electric Fans was given the Hall of Fame Award by the same group for its consistent product performance for 5 consecutive years. In 2012, Camel electric fans was awarded the Silver Seal of Excellence also by the Consumers League of the Philippines. Today, our company is one of the notable appliance manufacturers in the Philippines. As we commit to improving our management system and providing quality products, we believe that the ISO certification is the way to go.
Contract Type:: Full Time
Experience Required:: 3 to 4 years
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 1

Job Description

Job description

Oversee PSD operations, including repair, rework and ASC.
Analyze and respond to customer complaints and requests regarding repair
Provide support and analysis for issues arising in manufacturing, purchasing, quality control, and the field
Coordinate activities of service personnel
Provides mentorship ad training to the team
Job Qualification

Graduate of BS degree in Engineering or related field
History of training and developing a strong technical team.
Experienced in KPI’s, data and metric development.
Strong organizational and managerial skills.
Extensive background in service
Excellent written and verbal communications skills.
Excellent computer skills including Excel and Outlook knowledge.