Key Account Manager

Manila City, National Capital Region

Posted 11 days ago

Company:: Reliance Foreign Exchange Corporation
Company Description:: Is a company that offers currency exchange and international payments to private individuals and companies. The term is typically used for currency exchange companies that offer physical delivery rather than speculative trading. i.e. there is a physical delivery of currency to a bank account.
Contract Type:: Full Time
Experience Required:: 3 to 4 years
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 1

Job Description

Education Requirements
• Bachelor’s degree in Business Administration, Finance, or a related field.

Experience / Skills Requirements:
• Proven experience as a Key Account Manager or in a similar role, preferably within the payment, remittance, or forex industries.
• Strong understanding of the online payment landscape, remittance services, and forex market in the Philippines.
• Can speak and write both in Chinese & English
• Excellent communication, negotiation, and relationship management skills.
• Results-oriented with a strong ability to develop and implement strategic plans.
• Proficient in CRM tools and account management software.

Job Duties & Responsibilities This includes but not limited to:
1) Client Relationship Management:
• Build and maintain strong, long-lasting relationships with key clients in the online payment, remittance, and forex sectors.
• Understand client needs and challenges to provide tailored solutions and maximize customer satisfaction.
2) Business Development:
• Identify and develop new business opportunities within the existing client portfolio to drive revenue growth.
• Develop and implement strategic plans to achieve sales targets and expand our market presence.
3) Network Building and Community Engagement:
• Connect with key stakeholders in the chamber of commerce and other relevant organizations to foster partnerships and enhance business opportunities.
• Attend industry events, seminars, and networking opportunities to build a strong presence in the community and promote the company’s services.
4) Contract Negotiation and Compliance:
• Negotiate contracts and service agreements with clients, ensuring alignment with company policies and regulatory requirements.
• Ensure the proper application of pricing strategies and terms of service in accordance with company standards.
5) Market Analysis and Strategy:
• Conduct market research to stay informed about industry trends, competitor activities, and regulatory changes.
• Provide insights and recommendations to improve service offerings and customer experience.