Customer Service Representative/Admin Support - Insurance Experie
Quezon City, National Capital Region
Posted 14 days ago
- Company:
- Nityo Infotech Services Philippines
- Company Description:
- Nityo Infotech Corporation is the fastest-growing global IT Services & Solutions Company; headquartered in New Jersey, USA. Our services span from Application Management Outsourcing, Packaged Application Services, Remote Infrastructure Management, Product Development, and Support to higher value-added offerings, including Managed Platform and Product Engineering Services.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 1
Job Description
CSR / Admin Support Specialist - With background in insurance
-- Salary: up to 25,000 + complete benefits
-- Set up: Onsite – Full Time
-- Location: Eastwood QC
-- Schedule: Must be open for Shifting Schedule
Qualifications:
-- Bachelor’s degree in a relevant field or equivalent work experience
-- At least 2 years relevant experience in customer service and/or administrative roles, is preferred
-- Background or experience in either an insurance company or an outsourcing company doing life and/or health insurance operations, is an advantage
-- Proficient computer skills, including MS Office (Word, Excel, PowerPoint)
-- Willing to report on site and/or assigned location, daily
-- Open to work in different shifts, as defined by Client requirement (APAC, EMEA, North America)
Sample Job Responsibilities:
-- Provides support to the members during their availment, responds to concerns and inquiries either through phone or email communications
-- Screens and assesses coverage or non-coverage availments for quick response or resolution of cases
-- Documents all captured transactions in the call management suite
-- Responds to availment queries and complaints or escalate them to the departments or units in charge
- Salary:
- 25.000,00 ₱ Monthly