General Manager

Cebu City, Cebu

Posted 16 days ago


Company:: Staff Outsourcing Solutions
Company Description:: Sound Connection/Staff Outsourcing Solutions specializes in hosting, setting up, and managing offshore business operations in the Philippines on behalf of our clients from all over the world. Through offshoring business processes, our clients drastically reduce operational costs, increase flexibility, expand the reach on their operations globally, meet the increasing demand, and provide quality solutions around the world. The unique services we cater to our client's needs adapt to their specific needs. Sound Connection/Staff Outsourcing Solutions has been flexible in offering services to different foreign business organizations, from small and medium-sized businesses to large multinational corporations. Sound Connection/Staff Outsourcing Solutions is proud to be an Equal Opportunity Employer. Sound Connection does not tolerate discrimination on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, sexual orientation, gender identity, or any other basis covered by the Labor Law of the Philippines.
Contract Type:: Full Time
Experience Required:: 3 to 4 years
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 5

Job Description

We are seeking a visionary and analytical GENERAL MANAGER to lead our e-commerce operations. The ideal candidate will have a proven track record of executive leadership, a deep understanding of online retail, and the ability to drive strategic growth initiatives. This is an exciting full-time role. This is an onsite job and on a graveyard shift - CEBU CITY BASED.

Job Responsibilities:
* Set the company's overall strategic direction and long-term vision, aligning it with the e-commerce industry's evolving landscape and market trends.
* Utilize project management software and apply basic project management skills effectively.
* Demonstrate the ability to assume day-to-day staff roles, including customer service, order fulfillment, SEO, website updates, and more, when necessary to support the team.
* Recruit, mentor, and lead a high-performing executive team and provide guidance to all within the organization.
* Oversee financial planning, budgeting, and forecasting. Ensure the company's financial health by managing revenue growth, cost controls, and profitability.
* Develop and execute strategies to expand market share, explore new markets, and identify growth opportunities, both domestically and internationally.
* Instill a customer-first culture within the organization, emphasizing exceptional customer experiences and satisfaction.
* Drive innovation through the adoption of cutting-edge technologies and digital solutions, enhancing the company's e-commerce capabilities.
* Foster strategic partnerships, collaborations, and alliances with key industry players, suppliers, and partners to drive business growth and innovation.
* Ensure the company's e-commerce operations comply with all relevant regulations and security standards, safeguarding customer data and privacy.
* Utilize data analytics and insights to inform strategic decisions, track performance metrics, and identify areas for continuous improvement.
* Maintain transparent and effective communication with investors, board members, and other stakeholders, providing regular updates on company performance.

Qualifications:
* Bachelor's degree in business, marketing, or a related field (MBA preferred)
* Proven experience in e-commerce management or executive leadership roles.
* Proficiency in project management software and basic project management skills.
* Ability to perform day-to-day tasks in various staff positions, including customer service, order fulfillment, SEO, website updates, and more, to provide support when needed.
* Strong leadership and team management skills.
* Exceptional strategic thinking and problem-solving abilities.
* Proficiency in e-commerce platforms, analytics tools, and digital marketing.
* Excellent communication and interpersonal skills.
* Financial acumen and budget management experience.
* Knowledge of e-commerce regulations and best practices.
* Entrepreneurial mindset with a passion for innovation.
* Visionary leadership with the ability to inspire and motivate teams.
* Willing to start immediately

Why apply with us?
* Competitive Compensation package with Salary Appraisals
* Equipped with the latest technologies
* Monthly Incentive Rewards on successful orders and Attendance Productivity
* Offers Full-time employment and Career Growth
* Easily accessible from almost any part of the Metro Cebu area.
* One-day Application Process only
* Service Incentive Leaves Upon Regularization
* Attendance Productivity Incentives
* Additional Hazard Pay within Qualifying Hours
* Stable Job with Salary Appraisals
* Holiday and Night Differential Premium Pay Rates
* Job Promotion is highly possible... if YOU have the drive.
* HMO/Health Insurance
* Work-Life Balance
* Free Pre-hiring Medical Laboratories

Location:
7F MDCT Building, Leyte Loop, Cebu Business Park, Mabolo Cebu City

For those interested, respond to this post with your updated resumes and contact details for a possible preliminary screening and interview scheduling.

Walk-in applicants are welcome to drop by our office from 10:30 AM until 9:00 PM, Monday to Friday only. Bring a copy of your updated resume, valid ID, and vaccination card.

*Note: To be fair to all job seekers, we adopted a ‘first come first serve’ policy on our HR staff and recruitment administration. Please be advised that we may temporarily halt our recruitment process without further notice from the date of this advertisement.