Fresh Graduate - Customer Care Account - Paid Training
Pasong Tamo Makati, National Capital Region
Posted more than 30 days ago
- Company:
- Sapient Global Philippines
- Company Description:
- We are hiring Call Center Agents! WHAT CAN WE OFFER? • Competitive Salary • Opportunity for rapid career growth for Top Performers • HMO with 2 free beneficiaries on Day One • Shift Schedule (Day shift/Mid shift/Night shift) • Pioneer, Non-voice, and Easy Accounts Available • Free Coffee and Biscuits in the office • Retirement/Life Insurance for Qualified Staff • Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Gender:
- Any
- Number of vacancies:
- 500
Job Description
Position Overview:
This position involves managing customer inquiries, resolving issues, providing product/service information, and maintaining customer satisfaction.
Job Responsibilities:
* Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
* Process customer requests for account changes, upgrades, downgrades, cancellations, and refunds.
* Stay informed about product updates, new features, and promotions to effectively communicate these to customers.
* Adhere to all company policies and procedures, including call handling guidelines, privacy policies, and quality standards.
WHAT CAN WE OFFER?
• Competitive Salary: Up to 25k Pay
• Opportunity for rapid career growth for Top Performers
• HMO with 2 free beneficiaries on Day One
• Shift Schedule (Day shift/Mid shift/Night shift)
• Pioneer, Non-voice, and Easy Accounts Available
• Free Coffee and Biscuits in the office
• Retirement/Life Insurance for Qualified Staff
• Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.
Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY!
- Salary:
- 25.000,00 ₱ Monthly
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