Dayshift/Nightshift - Ticketing Account - Weekends Off
Santa Mesa, Manila, National Capital Region
Posted 28 days ago
- Company:
- Sapient Global Philippines
- Company Description:
- We are hiring Call Center Agents! WHAT CAN WE OFFER? • Competitive Salary • Opportunity for rapid career growth for Top Performers • HMO with 2 free beneficiaries on Day One • Shift Schedule (Day shift/Mid shift/Night shift) • Pioneer, Non-voice, and Easy Accounts Available • Free Coffee and Biscuits in the office • Retirement/Life Insurance for Qualified Staff • Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Gender:
- Any
- Number of vacancies:
- 500
Job Description
Position Overview:
The Ticketing Account Representative is responsible for handling inbound and outbound calls related to ticket sales, reservations, cancellations, and customer inquiries.
Job Responsibilities:
* Answer incoming calls from customers regarding ticket inquiries, bookings, and cancellations.
* Assist customers in navigating the online ticketing platform and resolving any technical difficulties.
* Escalate complex or unresolved issues to the appropriate department or supervisor for further assistance.
* Protect sensitive customer information by following established protocols and guidelines.
WHAT CAN WE OFFER?
• Competitive Salary: Up to 25k Pay
• Opportunity for rapid career growth for Top Performers
• HMO with 2 free beneficiaries on Day One
• Shift Schedule (Day shift/Mid shift/Night shift)
• Pioneer, Non-voice, and Easy Accounts Available
• Free Coffee and Biscuits in the office
• Retirement/Life Insurance for Qualified Staff
• Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.
Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY!
- Salary:
- 25.000,00 ₱ Monthly