Pharmacy Benefits - Project Coordinator

Serve as the Project Manager working closely with the pharmacy consultant, main liaison to H&B client service team, our PBM partners as well as any other partner vendors, communicate as needed directly with the client and support client deliverables on WTW clients, which includes the following:

Management of client’s PBM programs serviced in North America
Attend and participate in meetings with internal and external stakeholders, take charge in notetaking and tracking of follow-up items throughout completion
Ensuring appropriate and effective communication among team members and the client
Pharmacy benefit plan analysis, design, and cost savings strategies
Conduct benchmarking studies and other research; provide value-added analyses and summaries
Analyze and compare vendor products, services, and contracts
Partner with North America – colleagues to deliver superior client service delivery
Build relationships internally and collaborate effectively on cross-functional teams
Produce high-quality deliverables
Contribute to the development of new intellectual capital
Strong attention to detail to ensure accuracy of all deliverables
Address ad hoc questions or concerns from the client with support from the pharmacy consultant
The Requirements:

Project management experience required
Strong written and verbal communication skills and project management skills
Strong attention to detail & proactive listening
Time management
Strong client service orientation and ability to respond to all communications effectively and in a timely manner
Self-starter attitude and ability to work with ambiguity in a fast-paced environment
Flexibility and proven ability to identify and resolve issues
Prior experience working with North America-based pharmacy benefit programs (preferred)