Senior Claims Processor (Non-Motor)

1.Claims Processing Non-Motor Claims:
Process, review, and evaluate Non- Motor direct claims within authority level.
Check policy coverage and premium payments before forwarding to the Claims Officer for inspection assignment.
Assist claimants in submitting necessary supporting documents.
Handle inquiries, follow-ups, and minor client complaints.
Review claim documents and adjusters' reports, recommend settlement or denial of claims.
Monitor and follow up on assigned claims to ensure procedures are followed

2. Claims Processing Non-Motor Claims with Reinsurance (RI):
Prepare and ensure receipt of Preliminary Loss Advise (PLA), Advance Cash Call, and Final Loss Advise (FLA) by reinsurers.
Coordinate with RI Accounting Staff for the progress and receipt of payments from reinsurers.

3. Claims Processing Inward Reinsurance Claims (Non-Motor):
Receive, record, and evaluate claims documents.
Request additional documents if necessary and recommend approval to settle claims.

4. Claims Processing Referral for Legal Recovery:
Review and discuss claims with potential recoveries from third parties and coordinate with the Legal team.

5. Occasional Functions:
Conduct training on non-motor claims processing, settlement, and procedures.
Attend claims-related meetings.

Qualifications:
Graduate of any 4-year course, preferably in Management, Accounting, etc.
Knowledge of basic non-life insurance.
At least 2 years of responsible work experience.
Excellent interpersonal relations, oral and written communication skills.
Above-average research, analytical, and organizational skills.
High adaptability and attention to detail.
Proficient in problem-solving and capable of handling multiple projects simultaneously.
Ability to influence senior members of staff and make effective decisions under pressure.
Strong IT skills, including word processing, databases, spreadsheets, and presentations.
Highly motivated self-starter with a "can do" attitude.
Ability to think strategically and see the bigger picture.
Personal resilience and ability to perform under pressure.